Dealer Agreement

This Dealer Agreement ("Agreement") has been concluded electronically between the COMPANY, whose details are provided below, and the person or organization ("Dealer") whose dealership application has been approved through ventushair.com.

Company Information:
• Company: Gold Parts Dış Ticaret Limited Şirketi (Brand: Ventus Hair System)
• Address: Merkez Mah. Abide-i Hürriyet Cad. BlackOut (Bolkan Center) A Blok No:211 D.No:64 PK:34384 Şişli / İstanbul, Turkey
• Email: support@ventushair.com
• Tax Office & No: Şişli V.D. - 3961230734
• MERSIS No: 0396123073400001

Definitions:
• Company: Gold Parts Dış Ticaret Limited Şirketi and the "Ventus Hair System" brand.
• Dealer: A natural or legal person approved by the Company and authorized to sell Ventus products to end consumers or professional users.
• Products: All hair replacement systems, care products, and related accessories produced or distributed by the Company.
• Dealer Panel: The dedicated order and management interface provided to dealers on ventushair.com.

The subject of this Agreement is to regulate the rights, obligations, and responsibilities of the parties regarding the Dealer's sale of products produced or distributed under the Ventus Hair System brand, within the conditions determined by the Company.

3.1. Dealer Discount
Discount rates applied to dealers are determined by the campaigns and discount rates indicated on product cards on the Site. The Company reserves the right to change discount rates with prior notice.

3.2. Recommended Retail Price
The Company may set a recommended retail price (RRP) for products. The Dealer is entirely free to determine their own sales price and profit margin. Recommended prices are solely guidelines and have no binding or coercive effect on the Dealer.

3.3. Payment Terms
Dealer orders are processed through standard payment methods on the Site (credit card, debit card). All payments are securely processed through iyzico infrastructure.

3.4. Invoice
An e-Invoice or e-Archive Invoice is issued for each dealer order. Invoices are automatically generated through the Paraşüt accounting system.

3.5. Retention of Title
Ownership of the products subject to the Agreement remains with the Company until the product price is fully paid to the Company. The Dealer cannot pledge or otherwise dispose of products for which the price has not been fully paid.

4.1. Dealer Exemption from Loyalty Program
Dealers, by virtue of receiving wholesale purchase discounts, are completely exempt from the Ventus Points Loyalty Program and referral bonuses designed for retail customers. No loyalty points shall be earned or redeemed for purchases made through dealer accounts.

4.2. Points Earning Restrictions
Dealers reserve the right to refer end consumers to the platform to enable consumer point earnings. However, dealers cannot earn loyalty points from their own orders nor redeem such points for wholesale purchases.

4.3. Discount Limits
Discount rates assigned to dealer accounts (default 25% or custom wholesale rates) define the final wholesale purchase price limits, and these discounts cannot be combined with other retail coupons or point redemptions.

4.4. Termination and Forfeiture
Upon termination of the dealer relationship, any pending points or unearned commission benefits arising from past referrals shall be forfeited.

5.1. Logo and Brand
The Dealer may use the "Ventus Hair System" brand, logo, and product images only for promotional and sales purposes. No modifications may be made to the logo. Brand materials are provided by the Company.

5.2. Social Media
When promoting Ventus products on social media accounts, the Dealer must share content appropriate to the brand image. Misleading, exaggerated, or medically guaranteeing posts are prohibited.

5.3. Physical Store
Dealers who sell Ventus products in physical locations agree to comply with the standards set by the Company regarding store layout and product display.

5.4. Advertising
The Dealer is obligated to obtain written approval from the Company before placing paid advertising (Google Ads, Meta Ads, etc.) on behalf of the Ventus brand. Unauthorized advertising activities are considered a breach of contract.

6.1. Territory Restriction
No exclusive territory rights are granted to the Dealer under this Agreement. The Company reserves the right to appoint multiple dealers in the same region.

6.2. Online Sales
The Dealer may sell Ventus products through their own website or third-party platforms (Trendyol, Hepsiburada, etc.). However, the Company's standards must be followed for product descriptions, images, and pricing.

6.3. Non-Competition
During the Agreement and for 6 (six) months after termination, the Dealer agrees not to establish a dealership relationship with a directly competing brand. This clause does not apply to the Dealer's existing brand distributorships; it applies only to new agreements.

7.1. Dealer Return Conditions
The Dealer has merchant status under the Turkish Commercial Code No. 6102 and is not subject to consumer rights (unconditional withdrawal, etc.) under the Consumer Protection Law No. 6502. However, for the commercial convenience of its dealers, the Company grants a return right within 14 (fourteen) days of the delivery date for products whose original packaging is unopened, unused, unmodified, and which have not lost their resalable quality.

7.2. Return Procedure
Dealers may request a return through the "My Orders" section on the Site or by emailing support@ventushair.com. A shipping code is provided for approved returns.

7.3. Inspection and Defect/Damage Notification
Pursuant to Article 23/1-c of the Turkish Commercial Code, the Dealer is obligated to inspect the delivered products within 8 (eight) days of receipt and to report any obvious defects (damage, incorrect product, manufacturing defect, etc.) in writing with photographs to the Company. For shipping damage, a report must be drawn up by the shipping agent at the time of delivery. Products not reported within this period are deemed to have been accepted without defect.

7.4. Refund Amount
The amount for approved returns is refunded to the dealer's payment card within 14 days.

7.5. Auxiliary Materials and Health Liability Disclaimer
Ventus is not the manufacturer of auxiliary materials such as double-sided medical tapes, liquid adhesives, solvent cleaners, etc., used in the installation and maintenance of hair systems. Ventus accepts no legal, civil, or criminal liability for allergic reactions, skin sensitivities, irritations, or scalp health issues arising from the use of these chemical/medical materials. The Partner is strictly obligated to perform skin patch allergy tests on clients before application and assumes all application-related liabilities.

The Dealer agrees and undertakes to comply with the following obligations during the term of this Agreement:

• • Store products under appropriate storage conditions.


• • Provide accurate and complete product information to end consumers.


• • Avoid behavior that would damage the reputation of the Ventus brand.


• • Participate in training and information activities organized by the Company.


• • Not sell counterfeit, imitation, or unauthorized products.


• • Comply with minimum stock and order conditions set by the Company (if applicable).


• • Prioritize resolving customer complaints and report to the Company when necessary.

9.1. Mutual Termination
Either party may terminate this Agreement by providing 30 (thirty) days' written notice.

9.2. Immediate Termination for Cause
The Company may terminate the Agreement immediately without notice in the following cases:

• • Actions or posts by the Dealer that damage brand reputation.


• • Sale of counterfeit, imitation, or unauthorized products.


• • Failure to fulfill payment obligations.


• • Repeated violation of Agreement provisions.


• • The Dealer entering bankruptcy, concordat, or liquidation proceedings.

9.3. Post-Termination
Upon termination, the Dealer returns all remaining Ventus-branded promotional materials and immediately stops using the title of "Ventus Hair System Authorized Dealer." Accumulated points lose their validity.

9.4. Penalty Clause for Violations
In the event that the Dealer violates Article 5 (Brand Usage Rules / Unauthorized Advertising) or Article 6.3 (Non-Competition) of this Agreement, the Dealer agrees, declares, and undertakes to indemnify all direct and indirect damages incurred by the Company due to this violation, and to pay a net penalty clause of 100,000 TL (One Hundred Thousand Turkish Liras) per violation to the Company.

10.1. Trade Secrets
The Dealer is obligated to keep all commercial information (pricing, customer lists, business processes, etc.) learned within the scope of the dealership relationship confidential.

10.2. Data Protection
The Dealer agrees to process personal data of their customers in accordance with applicable data protection laws, including KVKK (Turkish Personal Data Protection Law) and GDPR where applicable. For detailed information, please refer to our Personal Data Protection Notice.

10.3. Customer Data
Customer data accessed through the dealer panel may only be used for order management purposes. Sharing this data with third parties or using it for marketing purposes is prohibited.

11.1. Applicable Law
This Agreement is governed by the laws of the Republic of Turkey.

11.2. Competent Courts
Istanbul (Central) Courts and Enforcement Offices are authorized for disputes between the parties.

11.3. Mediation
The parties agree to resolve disputes amicably and to resort to mediation proceedings when necessary before filing a lawsuit.

This Agreement comes into effect on the date the Dealer's dealership application on ventushair.com is approved by the Company and remains valid until either party provides a termination notice.

Any provision of the Agreement being deemed invalid shall not affect the validity of other provisions.

Last Updated: March 26, 2026